FAQ - HOMESTAY
Whose house will my dog stay at?
Your dog will stay at the owners home, Barb and Nathan Webb's home in Traralgon.
Will my dog be allowed inside?
Yes, the whole idea of our service is to reflect there usual life at home. So you need to tell us about their usual routine when you drop them off. Your dog will not be welcomed into our bedrooms, so please ensure the weeks leading up if you allow them to sleep on your bed that you teach them a new routine of a bed in the living room or laundry.
How many times a day do you feed my dog?
Generally feed time is both morning and night, however if you have a younger dog that is still on 3 meals a day this can be accommodated.
Does it cost me extra to administer medications?
Medication is included in the price. If they only take medication in a certain treat, make sure you pack that treat.
How do you keep the dogs cool during the heat of summer?
We have air-conditioning and ceiling fans in the areas of our home that your dog has access to and will ensure that the house is locked up early and these cooling aids are turned on to ensure absolute comfort of the dogs in our care.
What about outside dogs, how do you keep them cool in summer?
We fill small pools in the backyard to cater for the dog who would prefer water play to cool down. We also are mindful of drinking water being in shaded area's of our backyard.
Will my dog be exercised?
As we cater to the smaller pampered pooch with our homestay service we normally find that they get enough exercise playing with the other dogs staying. We do often take them out with us on trips to the park or tennis courts (always on lead) which helps spice up there day. However, if you want a specific one on one half hour walk a day this can be provided at an additional cost each walk.
Can I meet the carers before I book?
Yes, we offer a free meet and greet service by appointment. Please contact us to arrange. This is for 15 minutes.
Do I provide the food for my dog?
Yes, we recommend you bring your dogs usual food to ensure we do not get any upset tummy's. We do have on supply a kennel mix and provide treats.
How many dogs do you have stay at once?
This depends on the mix of the dogs. For example, if we have agreed to care for an elderly dog with special needs we would need to be mindful before accepting a booking for a 1 year old puppy that loves to play.
Does my dog need to have flea treatment?
Yes, we request that you bath your dog and administer flea treatment the day before you come.
Do you have a doggie door?
No, we toilet the inside dogs every 1 - 3 hours as we also have inside cats that live with us and we do not want them to get outside where they could get hurt run over.
My dog is not immunised, can he stay? NO, although all risks involved with traditional kennel environments are minimised with our homestay service to a large extent, we still would like all dogs staying with us to be fully immunised.
Your website says small to medium dogs only, do you consider larger pampered pooches?
Yes we do, but Barb will need to speak with you and possibly meet you and your dog before making a decision. We have taken in bigger dogs e.g. golden retrievers, beagles, etc.. before, but we need to make sure they will suit our service before agreeing on bigger dogs.
Do I have to pay a deposit?
During our peak season (Dec / Jan School holidays and Easter) yes you do.
I have a puppy that I am still toilet training will you board them? Yes we will, and will happily continue your toilet training as puppy's are so adorable!